KANSAS CITY, Mo. (KCTV) - A sight previously thought to be science fiction is very real at a southeast Kansas City shopping center. Instead of a police officer, a security robot has been patrolling sidewalks and shoppers are taking notice.
Since Marshall the robot has been on the job, shoppers say the experiences have completely changed when they come to these stores. The robot can spend 23 hours a day monitoring the parking lot from all angles which gives people a new sense of protection and ease they don’t always have when out.
Marshall took over security at Brywood Centre in April. Before that, Karen White noticed a lot of trouble outside the shopping center.
“Sometimes it’d be concerning for your car like someone could take it or something,” White said.
Knowing now that Marshall is always watching, the risk of crime does not worry her or others as much.
“It made it very better, like you can’t be in the parking lot without seeing the robot,” White continued. “So, I think it scared them off.”
It make sense, when you make a decision you make it based on the data you have not the truth. So security theaters are effective as long as people who are thinking about commiting a crime think it is working. And they care about getting caught.